Join us at Finaro

KYC Merchant On-boarding Officer



The KYC merchant on-boarding Officer will be a member of the Risk & Underwriting Team reporting directly to the Merchant Onboarding Team Leader and providing support to the company globally. They will work closely with team members and team lead on a wide range of day-to-day issues.


  • These duties which relate to the post of the Employee and which due to the dynamic nature of the company’s business may evolve and change continuously, include but are not limited to:
  • Performing Know Your Customer, Anti-Money Laundering, Fraud and Risk checks on current and prospective clients.
  • Liaising directly with internal teams, such as Legal, Fraud, Financial Risk, and Sales Operations Managers to obtain KYC documentation.    
  • Underwriting new applications and identifying risks from a Card scheme perspective
  • Analyze financial data through financial statements and results through different credit scoring sources for new merchants and partners
  • Establish and decide on held collateral on behalf of a merchant or partner in line with the allowed approval threshold,
  • Ensuring that data storage, whether electronic or physical, is in line with internal and regulatory requirements.
  • Liaising with internal and external stakeholders to ensure appropriate records management systems, tools, and processes are in place
  • Liaising with other teams to ensure compliance with the relevant Card Schemes Rules and Regulatory requirements as pertain to merchant application files.   
  • Escalate with the company’s governance structure, as appropriate, any identified GAPs, deficiencies, or requirements to ensure compliance with internal and regulatory requirements and policies. 
  • Ensuring that service-level agreements (SLA) are met.


  • Related Diploma or degree, or a minimum of three years of related experience and/or training, or equivalent combination of both education and experience in the field of KYC/AML/Compliance or related/relevant subjects.
  •  Experience in Underwriting, as well as Card Acquiring background, will be considered an asset as well as Card Acquiring background of at least 1 year
  • Possess excellent organizational and interpersonal communication skills.
  • Have a strong work ethic and attention to detail.
  • Be highly organized, proactive, and able to work on your own initiative.
  • Be a team player and able to meet strict deadlines.
  • Be fluent in oral and written English

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